There are many change management theories available and two that have been used to successfully implement technological innovations in health care are Kotter’s Change Management Theory and Rogers’ Innovation Diffusion theory.
This article presents a theoretical discussion of how a combination of these two theories could be applied in practice to successfully implement an EMR.
However, despite the potential benefits of implementing an EMR, the adoption of this technology has been slow.
There are many potential barriers to the implementation of an EMR with the most salient being poor change management.
Neglecting to manage the human side of technology implementation led to serious challenges and failure for the EMR to be adopted.