I can't remember the last time I felt so scammed and robbed.
The fact that a dating company would do this a few hours after their "3 cancelation" policy is ruthless and inconsiderate. you earn a 0/5 stars from me (and from a lot more people as I can now see). The first time I signed up on e Harmony was in 2011 and it was a decent site at that time.
More so, it shows how they care more about taking and holding on to money that they don't even earn. You can browse profiles on your own and I met a couple of nice guys.
After no response for more than a day, I called again.
Another representative said he had no ability to help and that he would send me an email to contact the 'specialists' by answering 2 questions.
Finally 4 days later, I get a reply that due to my situation the specialist, Michella **, will waive my future payments and close down my account but is unable to refund me my initial payment of $63.80 (which was the payment for the first 3 months of use).