The ODA Code of Practice is binding on members of the Association.
As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
In the last three years, the company has recieved 77 Better Business Bureau complaints against its Encino office alone.
A sampling of those complaints found that a small group of alleged victims maintain the company took them for more than $100,000 through unusually high pressure sales tactics that prey on their loneliness and vulnerability.
The Better Business Bureau is a for-profit clearing house for consumers, but it has no regulatory power over the dating service industry.