It seems like not a day goes by where I don’t get a question from someone that boils down to their email account having been hacked.
Someone somewhere has gained access to their account and is using it to send spam Spam is tricky.
If recovery options don’t work for whatever reason, your only recourse is to use the customer service phone numbers or email addresses provided by that email service.
For free email accounts, there usually is customer service.
Each time someone emails you, they get this fake message in return – often written so it sounds like you actually sent it.